Requests
Ask your management team anything — leasing, turnovers, invoices, brokerage.
Open requests
2
Invoices to approve
2
Median first reply
1.4 hrs
Escalation line
24/7
Emergencies routed to dispatch
New request
REQ-1188Turnover scheduling for Unit 305
TurnoverIn ProgressHarbor View Flats · submitted Aug 9, 2026 · P. Nakamura
Alex Mercado · Aug 9, 2026 · 8:41 AM
Can we get 305 turned before the Sep 1 move-in? Paint and carpet at minimum.Priya Nakamura · Aug 9, 2026 · 10:02 AM
Scheduled for Aug 19–23. Scope is paint, carpet, deep clean. Estimate $1,180 billed at cost — no markup. Invoice INV-3023 is in your queue.REQ-1184Rent recommendation for 4B before it lists
LeasingResolvedSunset Apartments · submitted Aug 4, 2026 · Leasing team
Alex Mercado · Aug 4, 2026 · 2:15 PM
What should we ask for 4B?Dana Ruiz · Aug 4, 2026 · 4:48 PM
Comparable 1BRs in Silver Lake are leasing at $2,375–$2,525. We listed at $2,450 and have six applications in progress.REQ-1179Question about the July water bill
FinancialOpen123 Main Street · submitted Aug 11, 2026 · Accounting
Alex Mercado · Aug 11, 2026 · 9:12 AM
July water looks about 20% above June. Worth checking for a running fixture?