Everything you need.
Four taps away.
Pay rent, request maintenance, ask a question, read your lease. That’s the whole portal.
September 1
Nothing you don’t need.
Pay Rent
Through an approved provider, straight to your owner’s account.
Request Maintenance
Describe it, add a photo, pick a time. Watch the status.
Ask UnitSimple
Trash day, parking, breaker panel — answers for your building.
View Documents
Lease, addenda, inspection reports, and notices in one place.
Say what’s wrong. We take it from there.
Answer a couple of questions, add a photo, and choose whether we can enter. You see every step after that.
- 1Describe the issue
- 2Pick a category and urgency
- 3Add photos and entry permission
- 4Track it from submitted to completed
- Assigned
- ABC Plumbing
- Appointment
- Tuesday, 2–4 PM
- Submitted
- Reviewed
- Vendor Assigned
- ScheduledVendor confirmed the window.
- Completed
Answers about your building. Not the internet.
Your management team writes the answers. The assistant only repeats what has been approved for your property — and says so plainly when it doesn’t know.
“I don’t have confirmed information for that yet.”
Followed by a one-tap handoff to a human.
Emergencies skip the queue.
If a request signals danger, it is escalated to UnitSimple management immediately. The assistant will never walk you through electrical, gas, structural, or major plumbing work.
Life-threatening emergency? Call 911 first.
- Fire
- Smoke
- Gas smell
- Flooding
- Electrical sparking
- Carbon monoxide
- Sewage backup
- Structural danger
Your payment details never touch UnitSimple.
Rent is processed by an approved third-party provider and paid directly to your owner’s designated account. We display status and history — never your bank account or card number.